Ask technical questions and get help with DEEPX products, SDKs, and development tools.
Choose the right subcategory
Setup & Hardware – installation, drivers, firmware, PCIe detection, DX-M1 M.2 and DX-H1 Quattro hardware
DX-COM – model conversion (ONNX → .dxnn) and quantization
DX-RT – running models, runtime APIs (C++/Python), CLI tools
DX-STREAM · DX-APP – video pipelines, sample apps, pre/postprocessing
General / Other – anything that doesn’t fit above
Before you post
- Search this forum and the Tech Docs.
- Try DEEPX Agent for a quick answer.
When you post
- Fill in the template: product, SDK version, firmware version, host OS.
- Add one product tag and one host tag (required).
- Paste logs as code blocks.
- Remove any confidential or customer information.
When your issue is solved
Mark the reply that solved it as the Solution. It helps the next person with the same problem.
Not covered here
NDA or customer-specific design questions, pricing, samples, purchasing, and hardware returns (RMA) are handled privately. Please contact tech_support@deepx.ai
Community support is provided on a best-effort basis.